Super Glow Cleaning Services ("Super Glow," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect and disclose information when you visit our website, request a quote or communicate with our team.
1. Information We Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, city or ZIP code, property type, requested service, cleaning frequency, preferred contact method and details about the property or request.
Our website may also collect limited technical information automatically, such as browser type, device type, referring page, approximate location based on IP address and website interaction information where analytics tools are configured.
2. How We Use Information
We may use the information collected to:
- Respond to quote requests and service questions;
- Assess a property and prepare a personalized estimate;
- Schedule, confirm and provide cleaning services;
- Send appointment reminders, service updates and follow-up communications;
- Improve our website, customer service and business operations;
- Maintain security, prevent fraud and comply with applicable law.
3. SMS and Email Communications
If you choose to provide communication consent, Super Glow Cleaning Services may send calls, text messages or emails related to your request, including estimates, scheduling, appointment reminders, follow-up and service-related updates. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us at superglowfl@gmail.com or +1 (954) 390-1259. Consent is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information with service providers that support our business operations, such as website hosting, analytics, communication, scheduling or payment support, only as reasonably necessary for those services and subject to appropriate obligations.
We may also disclose information when required by law, legal process or a valid government request, or when reasonably necessary to protect our rights, safety, customers or business.
5. Cookies and Analytics
Our website may use essential cookies and, if configured, analytics technologies to understand website performance and visitor interaction. You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records or to comply with legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
7. Your Choices
You may request access to, correction of or deletion of personal information that we maintain about you, subject to applicable legal requirements and record-retention obligations. You may also opt out of promotional communications using the instructions included in those communications.
8. Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page indicates the latest revision.
10. Contact Us
For questions or requests regarding this Privacy Policy, contact:
Super Glow Cleaning Services
Email: superglowfl@gmail.com
Phone: +1 (954) 390-1259